Privacy Policy

Last updated: February 17, 2026

Naperville Refrigeration Experts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website subzerorepairnaperville.com or use our services.

Information We Collect

We may collect information about you in various ways, including:

• Personal information you voluntarily provide when scheduling service, including your name, phone number, address, and appliance details.
• Automatically collected information such as your IP address, browser type, operating system, access times, and the pages you have viewed on our site.
• Service records including appliance model information, diagnostic data, and repair history.

Use of Information

We use the information we collect to:

• Schedule and perform appliance repair services.
• Communicate with you about your service appointments and follow-up care.
• Maintain service records for warranty and quality assurance purposes.
• Improve our website and services based on usage patterns.
• Send service reminders for maintenance plans (with your consent).

Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. We may share information with trusted service partners who assist us in operating our business, provided those parties agree to keep this information confidential. We may also release information when required to comply with the law or protect our rights.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some features of our website may not function properly.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of receiving communications from us at any time. To exercise these rights, contact us at (312) 508-4572.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at (312) 508-4572 or visit our office serving Naperville, DuPage County, IL.